Question 1

What is the capacity of Heron Hill?

Accepted Answer

The recommended indoor capacity is 175. If your guest list is higher than that, indoor and outdoor spaces may be used (along with a tent) to accommodate a larger guest list. Talk to us about your space needs, and let's see if it's possible to accommodate them!

Question 2

Do we need to schedule a tour or can we just stop by?

Accepted Answer

We kindly request that all tours and visits are made by appointment so we can dedicate a full hour to getting to know you, showing you around this incredible space and answering any questions you may have. You can conveniently schedule your in-person tour right online by clicking here (http://www.heronhillvenue.com/planavisit)

Question 3

What hours will I have access to the venue for weddings?

Accepted Answer

With single day bookings, you will have access to the venue and grounds during the following times.

• Friday & Saturday: 9 am - 11 pm
 • Sunday: 9 am - 10 pm
 • Tuesday - Thursday: 9 am - 10 pm
With the Friday & Saturday Package, you will have access to the venue and grounds during the following times:

• Friday 1 pm - 9 pm
 • Saturday 9 am - 11 pm

With the Weekend Package, you will have access to the venue and grounds during the following times:

• Friday 1 pm - 9 pm
 • Saturday 9 am - 11 pm
 • Sunday 9 am - 1 pm

With multiple day packages, access to the bride & groom suites is Saturday only, beginning at 9 am up until your ceremony.

Please note: the bride & groom suites must be vacated and emptied of all belongings BEFORE the wedding ceremony.

Question 4

Do you provide table linens, cups, silverware, etc?

Accepted Answer

No. We do not provide linens, cups or silverware.

Question 5

Is a "wedding day coordinator included"?

Accepted Answer

Heron Hill staff do not serve as wedding day coordinators. You must designate one individual as your contact person for the day of your event to effectively communicate with our onsite team should problems/concerns/questions arise. If not using a wedding planner, we strongly suggest the use of a day of coordinator to ensure implementation of your wedding day details!

Question 6

Will there be on-site staff to assist us?

Accepted Answer

Absolutely! It is our top priority to create a stress-free environment so that you and your guests can truly be guests at your own event. Our team will be present for your entire event, seeing to the facility-related responsibilities.

Question 7

What does set-up entail?

Accepted Answer

Heron Hill staff will set up all of your ceremony chairs as well as the tables and chairs for your reception.

Question 8

What does clean-up entail?

Accepted Answer

At the end of the night, we ask that you remove anything you may have brought in. This may include flower arrangements, table decor,  gifts and cards, etc.

Heron Hill is professionally cleaned between every event, and handles trash removal following the wedding reception.

Question 9

Can we add our own decorations to the venue?

Accepted Answer

Yes. At Heron Hill, we understand how important it is to create an atmosphere that is magical for both you and your guests. We invite you to make Heron Hill your own with DIY wedding decor or to hire professionals based on your wedding theme and vision. Please keep in mind we do not allow anything to be stapled or nailed to the walls.

Question 10

Are sparklers or candles permitted?

Accepted Answer

Yes. We love a romantic sparkler exit and we believe that nothing sets the mood like candle light. We do require, however, that flames be contained (hurricane vase, glass, etc.) or floating in water.

Question 11

Will there be another wedding or tours on the same day?

Accepted Answer

We only host one wedding per day to ensure that each couple and their guests receive the full attention they deserve, and we absolutely do not host tours during your rental timeframe. You will be our only priority the day of your wedding or event.

Question 12

What time does the party have to end?

Accepted Answer

Reception, music and bar service must conclude by 10:00 pm on Fridays and Saturdays, and by 9:00 pm on Sundays and weeknights. At a minimum, this allows enough time for a grand exit, decor break-down and pack up, AND for everyone to be off the property no later than your rental period.

Question 13

Is Heron Hill pet-friendly?

Accepted Answer

We understand and appreciate that animals are extensions of our families, so we are happy to welcome your pet to the venue. We just ask that couples let us know in advance what animals will be on the property and that they are kept on a leash and remain outdoors (with the exception of service animals).

Question 14

Do you have a preferred vendor list for caterers and bartenders?

Accepted Answer

Heron Hill does not have an exclusive vendor list, so we welcome you to bring any licensed and insured full-service caterer and bar service.

HERON HILL

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